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| Back to Contents Page Attaching the Cables: DellTM UltraScan P780 Color Monitor User's Guide Cable Connections On Back of Monitor and Computer 1. Turn off your computer and unplug its power cable. 2. Connect the blue connector of signal cable to the blue video port on the back of your computer. 3. Connect the power cable for your monitor to the power port on the back of the monitor. 4. Plug the power cables of your computer and your monitor into a nearby outlet. 5. Turn on your monitor and computer. If your monitor displays an image, installation is complete. If it does not display an image, see Troubleshooting. Back to Contents Page w w w .d ee sh ta a u. t4 om c www..com Back to Contents Page Back View: DellTM UltraScan P780 Color Monitor User's Guide Back to Contents Page Back to Contents Page Bottom View: DellTM UltraScan P780 Color Monitor User's Guide CAUTION: The tilt/swivel base is not detachable. Back to Contents Page Back to Contents Page Controls and Indicators: DellTM UltraScan P780 Color Monitor User's Guide Overview * Introducing the On Screen Display (OSD) System * Automatic Save * Size/Center * Geometry * Color * Convergence * Language * Options * Help * Recall Features * All OSD Messages * LED Indicators Overview Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an on-screen display (OSD) shows their numeric values as they change. Button Name Reset button Brightness buttons Description Resets the adjustments to the factory settings. Adjust the picture brightness. Operate as the adjusting other items. Displays the MENU OSD. Adjust the contrast. Operate as the other items. buttons when adjusting buttons when Menu button Contrast buttons Power switch and indicator (LED) Turns the monitor on and off. The indicator lights up green when the monitor is on, and lights up orange when the monitor is in Power Saving mode. Introducing the On Screen Display (OSD) System 1. Press the MENU button to display the Main MENU on your screen. 2. Use the 3. Press the (BRIGHTNESS) buttons to highlight/select the desired function. (MENU) button to activate the desired function. 4. The left and right arrow button can be used for making the actual adjustments. If the buttons are held down, the functions are selected circularly in intervals of one second. Automatic Save Once an adjustment is made it is automatically saved for the specific timing used during the adjustment. The monitor can be reset to factory settings if necessary (see Recall Features ). SIZE/CENTER Select SIZE/CENTER from the MENU to adjust the picture's horizontal/vertical size and centering. Use the buttons to select the function you wish to adjust and the buttons to make the adjustment. Select To Change the horizontal centering Change the vertical centering Change the horizontal sizing Change the vertical sizing Change the degree of zoom GEOMETRY Select GEOMETRY from the MENU to adjust the picture's rotation and shape. Use the buttons to select the function you wish to adjust and the buttons to make the adjustment. Select ROTATION PINCUSHION To Rotate the picture Expand or contract the picture sides PIN BALANCE KEYSTONE Shift the picture sides to the left or right Adjust the picture width at the top and bottom of the screen Shift the picture to the left or right at the top and bottom of the screen KEY BALANCE COLOR Select COLOR from the MENU to determine the color temperature you would like. You can use this to help with monitor and printer color matching. Use the buttons to select the between the two preset color temperatures and the variable color temperature selection. Select 9300K 5000K To Set at 9300K Set at 5000K Specify any color temperature between 9300K and 5000K You can also fine tune the color temperature from 9,300K to 5,000K by selecting (Color Variable adjustment), and using the buttons to adjust the color temperature manually. CONVERGENCE Select CONVERGENCE from the MENU to adjust the picture's quality. You can adjust the buttons to select the function you vertical and horizontal convergence. Use the wish to adjust and the buttons to make the adjustment. Select H CONVERGENCE V CONVERGENCE LANGUAGE To Eliminate horizontal red or blue color shadows Eliminate vertical red or blue color shadows Select LANGUAGE from the MENU to choose desired OSD language. Use the buttons to select the desired language. OPTION Select OPTION from the MENU to adjust various functions. Use the select the functions you wish to adjust. buttons to Select To Demagnetize the monitor manually Adjust moire Adjust horizontal position of the OSD Adjust vertical position of the OSD Lock / Unlock OSD features. In the lock mode, a "key" symbol appears. HELP menu Questions that are frequently asked regarding the picture quality can be answered using the HELP menu. To use, select HELP from the MENU and press the buttons to highlight the topic you want to view, then press the instructions in each topic. MENU button. Follow the Select RETURN TO MAIN MENU What you will see RECOMMENDED RESOLUTION FLICKER THIN HORIZONTAL LINE DISTORTED SHAPE OUT OF FOCUS DISCOLORATION RECALL FEATURES Resetting a single adjustment item. 1. 2. Press the Press the MENU button and select the function that you want to adjust. RESET button before the OSD disappears. Resetting all adjustments for the Current Signal. 1. Note: Press the RESET button when no OSD is shown on the screen. OSD Position and LANGUAGE functions do not get reset. Resetting all adjustments to Factory Presets for all video modes. 1. Press and hold the RESET button for more than 2 seconds. RESET Holding in this button for longer than 2 seconds erases all button data in the User Settings memory and returns the monitor settings to the factory defaults. All OSD Messages A warning message may appear on the screen indicating that the monitor is out of sync. This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See Specifications for the Horizontal and Vertical scan ranges addressable by this monitor. This means that the video cable may not be properly connected. Check if the video cable is securely connected. The monitor's version information and serial number can be displayed by pressing and holding the RESET key for more than 2 seconds, while it's displaying NO INPUT SIGNAL or OUT OF SCAN RANGE or it's in the power saving mode. This indicates that the monitor is in power saving mode. LED Indicators VESA(R)'s Mode ON Stand-by Suspend Active-OFF* Other Mode Defective Monitor LED color Green Green and Orange Alternate Green and Orange Alternate Orange LED color Flashing Orange Back to Contents Page Front View: DellTM UltraScan P780 Color Monitor User's Guide Back to Contents Page Introduction: DellTM UltraScan P780 Color Monitor User's Guide Overview The Dell UltraScan P780 17 inch (16 VIS) color monitor is loaded with features at an affordable price that's perfect for the demanding corporate professional. Whether you are purchasing your first computer or maintaining product consistency through the corporate rank and file, you will appreciate what the UltraScan P780 monitor has to offer. The UltraScan P780 Color Monitor has a flat CRT that helps minimize geometric distortion and reduces reflective glare that may cause eyestrain. The 17inch (16 VIS) monitor segment has been around for a while, so you don't have to worry about a new technology being introduced rendering your current UltraScan P780 monitor obsolete. Features The UltraScan P780 color monitor has the following features: * Optimal Resolution & Refresh VIS (viewable image size) Aperture Grill Pitch Faceplate coating Physical Size (Height x Width x Depth) Weight (monitor only) Weight (with packaging) 1024 x 768 at 75 Hz or 85Hz 406 mm (16.0 inches) 0.24 - 0.25 mm AR/AS coating 414 mm x 404 mm x 420 mm (16.4 inches x 15.9 inches x 16.5 inches) 18.8 kg (41 lbs 6 oz) 22 kg (48 lbs 6oz) * * * * * * Back to Contents Page Maintenance: DellTM UltraScan P780 Color Monitor User's Guide WARNING: To avoid risk of electric shock, do not disassemble the monitor cabinet. Users cannot service the monitor. User maintenance is restricted to cleaning. NOTE: Before cleaning the monitor, unplug it from the electrical outlet. * The screen surface is coated with a special thin optical coating to ensure the ergonomic characteristics. To ensure the optical performance of the coating, clean the screen surface lightly with a soft cloth. If necessary, use a soft cloth lightly moistened with a mild detergent solution (non-abrasive) diluted with water to remove hand oils or fingerprints, etc. Do not use any type of abrasive pad, scouring powder or any type of solvents containing an alcohol, benzene or similar additive as they may cause damage to the anti-reflective coating. Do not rub, touch, or tap the screen surface with sharp or abrasive items such as a ball-point pen. This contact may result in a scratched screen surface. * * To clean the monitor cabinet, use a cloth lightly dampened with a mild detergent. Wipe off stubborn stains from the cabinet with a cloth lightly dampened in alcohol (methyl, ethyl, or isopropyl). Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air. Back to Contents Page Back to Contents Page Setting the Optimal Resolution: DellTM UltraScan P780 Color Monitor User's Guide For optimal monitor performance while using the Microsoft(R) Windows(R) 98, Windows 95, or Windows NT(R) operating systems, set the display resolution to 1024 x 768 pixels by performing the following steps: 1. Click the Start button, point to Settings, and click Control Panel. 2. Double-click the Display icon in the Control Panel window, and then click the Settings tab. 3. In the Desktop area, move the slidebar to 1024 by 768 pixels. Then click OK. Back to Contents Page Positioning the Monitor: DellTM UltraScan P780 Color Monitor User's Guide Consider the following environmental factors when you are deciding how to position the monitor: * If there are any woofer speakers near the monitor, unplug and relocate the woofer to another room. Remove all electronic devices such as radios, fans, clocks, and telephones that are within 3 feet away of the monitor. If there were electronic devices removed, perform degauss again. * * Back to Contents Page Regulatory: DellTM UltraScan P780 Color Monitor User's Guide Electric and Magnetic Fields * Energy Efficiency * Federal Communications Commission (FCC) Notice (U.S. Only) * FCC Declaration of Conformity * Canadian Regulatory Information (Canada Only) * VCCI Class 2 Notice (Japan Only) * MOC Notice (South Korea Only) * NOM Information (Mexico Only) * BCIQ Notice (Taiwan Only) Dell Computer Corporation's Environmental Program * Design for Recyclability * Spare Parts Policy Electric and Magnetic Fields Congratulations! You have just purchased a TCO'99 approved and labeled product! Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also to the further development of environmentally adapted electronics products. Why do we have environmentally labeled computers? In many countries, environmental labeling has become an established method for encouraging the adaptation of goods and services to the environment. The main problem, as far as computers and other electronics equipment are concerned, is that environmentally harmful substances are used both in the products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of electronics equipment, most of these potentially damaging substances sooner or later enter nature. There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal) and natural (external) environments. Since all methods of electricity generation have a negative effect on the environment (e.g. acidic and climateinfluencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left running continuously and thereby consumes a lot of energy. What does labeling involve? This product meets the requirements for the TCO'99 scheme which provides for international and environmental labeling of personal computers. The labeling scheme was developed as a joint effort by the TCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National Energy Administration). Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission of electric and magnetic fields, energy consumption and electrical and fire safety. The environmental demands impose restrictions on the presence and use of heavy metals, brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The product must be prepared for recycling and the manufacturer is obliged to have an environmental policy which must be adhered to in each country where the company implements its operational policy. The energy requirements include a demand that the computer and/or display, after a certain period of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to reactivate the computer shall be reasonable for the user. Labeled products must meet strict environmental demands, for example, in respect of the reduction of electric and magnetic fields, physical and visual ergonomics and good usability. Below you will find a brief summary of the environmental requirements met by this product. The complete environmental criteria document may be ordered from: TCO Development SE-114 94 Stockholm, Sweden Fax: +46 8 782 92 07 Email (Internet): development@tco.se Current information regarding TCO'99 approved and labeled products may also be obtained via the Internet, using the address: http://www.tco-info.com/ Environmental requirements Flame retardants Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of flame retardant substances. Most flame retardants contain bromine or chloride, and those flame retardants are chemically related to another group of environmental toxins, PCBs. Both the flame retardants containing bromine or chloride and the PCBs are suspected of giving rise to severe health effects, including reproductive damage in fish-eating birds and mammals, due to the bio-accumulative* processes. Flame retardants have been found in human blood and researchers fear that disturbances in foetus development may occur. The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must not contain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in the printed circuit boards since no substitutes are available. Cadmium** Cadmium is present in rechargeable batteries and in the colour-generating layers of certain computer displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries, the colourgenerating layers of display screens and the electrical or electronics components must not contain any cadmium. Mercury** Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries may not contain any mercury. It also demands that mercury is not present in any of the electrical or electronics components associated with the labeled unit. CFCs (freons) The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with e.g. increased risks of skin cancer (malignant melanoma) as a consequence. Lead** Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and in higher doses, causes lead poisoning. The relevant TCO99 requirement permits the inclusion of lead since no replacement has yet been developed. _____________________________ * Bio-accumulative is defined as substances which accumulate within living organisms Lead, Cadmium and Mercury are heavy metals which are Bio-accumulative. ** Energy Efficiency The proper operation of the function requires a computer with VESA(R) DPMS power management capabilities. When used with a computer equipped with VESA DPMS, the monitor is ENERGY STAR(R)-compliant. As an ENERGY STAR(R) Partner, Dell Computer Corporation has determined that this product meets the ENERGY STAR(R) guidelines for energy efficiency. Federal Communications Commission (FCC) Notice (U.S. Only) WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: * * * Reorient or relocate receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: * * This device may not cause harmful interference. This device must accept any interference received including interference that may cause undesired operation. Instructions to Users: This equipment complies with the requirements of FCC (Federal Communication Commission) equipment provided that following conditions are met. 1. Power cable: Shielded power cable must be used. 2. Video inputs: The input signal amplitude must not exceed the specified level. CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC Declaration of Conformity Canadian Regulatory Information (Canada Only) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by Dell Computer Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada. VCCI Class 2 Notice (Japan Only) This equipment complies with the limits for a Class 2 digital device (devices used in or adjacent to a residential environment) and conforms to the standards for information technology equipment that are set by the Voluntary Control Council for Interference for preventing radio frequency interference in residential areas. Class B ITE MOC Notice (South Korea Only) Class B Device Please note that this device has been approved for nonbusiness purposes and may be used in any environment, including residential areas. NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM) Dell Computer Corporation Exporter: One Dell Way Round Rock, TX 78682 Dell Computer de Mexico, Importer: S.A. de C.V. Rio Lerma No. 302 - 4 Piso Col. Cuauhtemoc 16500 Mexico, D.F. Dell Computer de Mexico, Ship to: S.A. de C.V. al Cuidado de Kuehne & Nagel de Mexico S. de R.I., Avenida Soles No. 55 Col. Penon de los Banos, 15520 Mexico, D.F. Supply voltage: Frequency: > 100/240 VAC 50/60 Hz Current consumption: 1.2 A Informacion para NOM (unicamente para Mexico) La informacion siguiente se proporciona en el dispositivo o en los dispositivos descritos en este documento, en cumplimiento con los requisitos de la Norma Oficial Mexicana (NOM): Dell Computer Corporation One Dell Way Round Rock, TX 78682 Dell Computer de Mexico, S.A. de C.V. Rio Lerma No. 302 - 4 Piso Col. Cuauhtemoc 16500 Mexico, D.F. Dell Computer de Mexico, S.A. de C.V. al Cuidado de Kuehne & Nagel de Mexico S. de R.I., Avenida Soles No. 55 Col. Penon de los Banos, 15520 Mexico, D.F. 50/60 Hz Exporter: Importador: Embarcar a: Tension alimentacion: 100/240 VAC Frecuencia: Consumo de corriente: 1.2 A BCIQ Notice (Taiwan Only) Dell Computer Corporation's Environmental Program Design for Recyclability Your Dell equipment complies with the following principles of recyclable design: * * * * Avoidance of nonseparable connections, such as gluing and welding, between different materials Avoidance of coatings and composite structure materials Use of as few different materials as possible Designed for ease of disassembly: o o o Subassemblies, cables, and components easily detachable by one person working alone Minimal use of screws Most disassembly can be done by hand or with the aid of a standard 6-millimeter (1/4-inch) nut driver only Spare Parts Policy Dell commits to retaining stocks of spare parts (or reasonable alternatives) for a period of five years from the termination of production of the Dell system component-for example, the base system, the keyboard, or the monitor. Back to Contents Page Safety Instructions: DellTM UltraScan P780 Color Monitor User's Guide WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. Read and follow these instructions when connecting and using your computer monitor: * To help avoid damaging your computer, be sure that the voltage selection switch on the power supply is set to match the alternating current (AC) power available at your location: o 115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea, and Taiwan. o 230 V/50 Hz in most of Europe, the Middle East, and the Far East Also be sure that your monitor is electrically rated to operate with the AC power available in your location. * Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock. To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor's case. Never use your monitor if the power cable has been damaged. Do not allow anything to rest on the power cable, and keep the cable away from where people could trip over it. Be sure to hold the plug, not the cable, when disconnecting the monitor from an electric socket. Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Also, avoid using the monitor on a bed, sofa, rug, or other soft surface. Doing so may block the ventilation openings in the bottom of the cabinet. If you put the monitor in a bookcase or some other enclosed space, be sure to provide adequate ventilation. * * * * * * Put your monitor in a location with low humidity and a minimum of dust. Avoid places like damp basement or dusty hallways. Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, but be sure to unplug the monitor first. Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or sharply hit. Locate your monitor near an easily accessible electric outlet. If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or service center. Do not attempt to remove the back cover, as you will be exposed to a shock hazard. The back cover should only be removed by qualified service personnel. High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources of heat. Unplug the monitor when it is going to be left unused for an extended period of time. Unplug your monitor from the electric outlet before any service. * * * * * * * Back to Contents Page Back to Contents Page Side View: DellTM UltraScan P780 Color Monitor User's Guide Back to Contents Page Back to Contents Page Specifications: DellTM UltraScan P780 Color Monitor User's Guide General * CRT * Resolution * Preset Display Modes * Electrical * Physical Characteristics * Environmental * Power Management Modes * Pin Assignments * Plug and Play Capability General Model number P780 CRT Screen dimensions Preset display area: Horizontal Vertical Aperture Grill Pitch Deflection angle Phosphor type Faceplate coating 312 5.0 mm 234 5.0 mm 0.24 - 0.25 mm 90 P22 Conductive AR/AS coating 17 inches (16-inch viewable image size) Resolution Horizontal scan range Vertical scan range Optimal preset resolution Highest preset resolution Highest addressable resolution* 30 kHz to 85 kHz (automatic) 48 Hz to 120 Hz (automatic) 1024 x 768 at 85 Hz 1600 x 1200 at 60 Hz 1600 x 1200 at 65 Hz * Addressable means the monitor will sync up to this mode. However, Dell does not guarantee the image will be sized, centered or shaped correctly. Dell guarantees image size and centering for all preset modes listed in the following table. Preset Display Modes Horizontal Frequency Display Mode VGA (text), 720 x 400 VEGA (graphics), 640 x 480 VESA(R), 640 x 480 VESA, 640 x 480 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1280 x 1024 VESA, 1600 x 1200 37.5 43.3 46.9 53.7 60.0 68.7 80.0 75.0 75.0 85.1 75.0 85.1 75.0 85.0 75.0 60.0 31.5 36.0 49.5 56.3 78.5 94.5 135.0 162.0 -/-/+/+ +/+ +/+ +/+ +/+ +/+ (kHz) 31.5 31.5 Vertical Pixel Clock Sync Polarity (Horizontal / Vertical) -/+ -/- Frequency (Hz) (MHz) 70.1 59.9 28.3 25.2 Electrical Video input signals Synchronization input signals analog, 0.7 Vpp, positive at 75 ohm separate horizontal and vertical; TTL level, positive or negative, video composite (sync on green) 0.3 Vpp. 100 to 120 VAC / 50 or 60 Hz 220 to 240 VAC / 50 or 60 Hz 1.7 A (RMS) at 100 VAC and 0.9 A (RMS) at 240 VAC 42 A 75 A AC input voltage / frequency / current Inrush current at 120 V Inrush current at 240 V Physical Characteristics Connector type Signal cable type Dimensions: Height Width Depth Weight (monitor only) Weight (with packaging) 414 mm (16.4 inches) 404 mm (15.9 inches) 420 mm (16.5 inches) 18.8 kg (41 lbs 6 oz) 22 kg (48 lbs 6 oz) 15-pin D-subminiature attached to monitor Environmental Temperature: Operating Nonoperating Humidity: Operating Nonoperating Altitude: Operating Nonoperating Thermal dissipation 3,048 m (10,000 ft) 10,675 m (35,000 ft) 410 BTU/hour (Maximum), 325 BTU/hour (Typical) 20% to 80% (noncondensing) 5% to 90% (noncondensing) 10 to 40 (40 to 104 C F) -20 to 60 (-40 to 140 C F) Power Management Modes If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If input from keyboard, mouse or other input devices is detected, the monitor will automatically "wake up". The following table shows the power consumption and signaling of this automatic power saving feature: Power Management Definition VESA's Mode Video H-sync V-sync Power Used LED color maximum 120W ON Active Yes Yes typical 95W Green and Orange Alternate Green and Orange Alternate Orange Green Stand-by Blanked No Yes <15W Suspend ActiveOFF* Blanked Yes No <15W Blanked No No <3W This monitor is ENERGY STAR(R)-compliant and TCO'99 power management compatible. ENERGY STAR(R) is a U.S. registered mark. As an ENERGY STAR(R) Partner, DELL has determined that this product meets the ENERGY STAR(R) guidelines for energy efficiency. Pin Assignments Pin Number 1 15-Pin Side of the Signal Cable Video-Red 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Video-Green Video-Blue GND CPU sense GND-R GND-G GND-B No pin present GND-sync/self-raster GND DDC data H-sync V-sync DDC clock Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If desired, the user can select different settings, but in most cases monitor installation is automatic. Back to Contents Page Back to Contents Page Tilt/Swivel Base: DellTM UltraScan P780 Color Monitor User's Guide * Pedestal Pedestal With the built-in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle. CAUTION: The tilt/swivel base is not detachable. Back to Contents Page Troubleshooting: DellTM UltraScan P780 Color Monitor User's Guide Monitor Specific Troubleshooting * Common Problems * Product Specific Problems Monitor Specific Troubleshooting Self-Test Feature Check (STFC) Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off your monitor. 2. Unplug the video cable from the back of the computer. 3. Turn on the monitor and wait for five seconds. If the monitor is functioning properly, you will see a box as shown in the following illustratiuon: This box also appears during normal system operation if the video cable becomes disconnected or damaged. 1. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. 2. While in self-test mode, the LED remains green and the pattern remains on for 30 seconds. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly. On-Screen Warning Messages If there is something wrong with the input signal, a message appears on the screen or the screen goes blank although the power indicator LED is still on. The message may indicate that the monitor is out of scan range or that you need to activate it using your computer. Common Problems The following table contains general information about common monitor problems you might encounter. COMMON SYMPTOMS No Video/LED off WHAT YOU SEE No picture, monitor's dead. * * * POSSIBLE SOLUTIONS Check connection integrity Electric outlet verification Ensure power button depressed fully No Video/LED on No picture or no brightness * * * Increase brightness & contrast controls Perform monitor self test feature check Check for bent or broken pins Poor Focus Picture is fuzzy, blurry or ghosting * * * * Eliminate video extension cables Perform monitor reset Decrease brightness & contrast controls Lower video resolution or increase font size Shaky/Jittery Video Wavy picture or fine movement * * * Perform monitor reset Check environmental factors Relocate and test in other room Color Purity Problems Color is not uniform Has color blotches or shades * * * Perform degauss Perform monitor reset Check environmental factors esp. woofers Color Convergence Problems Characters show red or blue at edges * * Perform monitor reset Adjust the color convergence controls Missing Color or Color Flood Entire screen is purple or yellow Entire screen is red, green or blue * * * * Perform monitor reset Perform monitor self test feature check Check for bent or broken pins Reseat the video card Missing Pixels CRT screen has spots, specs or blemishes on the glass Picture too dim or too bright * If the blemish is on the outside of the glass, try cleaning the CRT screen Brightness Problems * * Perform monitor reset Adjust brightness & contrast controls Geometric Distortion Screen not sized or centered correctly * * * Perform monitor reset Ensure monitor is in proper video mode Adjust the appropriate geometric control Moire (Thin Curvy Lines) Screen has wavy or elliptical lines Screen has wood grain patterns * * Ensure monitor is in proper video mode Adjust size first then the moire controls Horizontal/Vertical Lines Screen has one or more lines * * * Perform monitor self test feature check Check for bent or broken pins Horizontal lines could be damper wires Sync Problems Screen is scrambled or appears torn * * Perform monitor self test feature check Check for bent or broken pins * Boot up in the "safe mode" Audible Noise Problems Has humming sound or high frequency squeal * * * Ensure monitor is in proper video mode Reposition the monitor Loud hum when turning on is normal CRT Scratched Screen has scratches or smudges Visible signs of smoke or sparks * Turn monitor off and clean the screen Safety Related Issues * * Do not perform any troubleshooting steps Monitor needs to be replaced Intermittent Problems Monitor malfunctions on & off * * * Ensure monitor is in proper video mode Perform monitor reset Perform monitor self test feature check PRODUCT SPECIFIC SYMPTOMS SPECIFIC SYMPTOMS Two fine lines on the screen. WHAT YOU SEE Two fine horizontal lines (wires) are visible. POSSIBLE SOLUTIONS These damper wires stabilize the vertically striped aperture grille. This aperture grille allows more light to pass through to the screen giving the Trinitron CRT more color and brightness Back to Contents Page Warranty: DellTM UltraScan P780 Color Monitor User's Guide Limited One-Year Warranty (U.S. Only) * Limited One-Year Warranty (Canada Only) * "Total Satisfaction" Return Policy (U.S. and Canada) * One Year Dell Manufacturer End-User Guarantee European Union, Norway and Switzerland Limited One-Year Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it sells will be free from defects in materials and workmanship. The warranty term is one year beginning on the date of delivery. Damage due to shipping the products to you is covered under this warranty. Otherwise, this warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, and failure to perform required preventive maintenance. Dell will repair or replace products returned to Dell's facility. To request warranty service, you must call Dell customer service within the warranty period. If warranty service is required, Dell will issue a Return Material Authorization Number. You must ship the products back to Dell in their original packaging or equivalent, prepay shipping charges, and you must insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you freight prepaid if you use an address in the United States (excluding Puerto Rico and U.S. possessions). Shipments to other locations will be made freight collect. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs a product, its warranty term is not extended; if Dell replaces a product, the replacement is warranted for the remainder of the original term or 60 days, whichever is longer. Dell MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE. DELL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. Dell's RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH ABOVE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. Dell DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. These provisions apply to Dell's return-to-factory warranty only. For provisions of any on-site service contract covering your system, refer to the separate on-site service contract that you will receive. Limited One-Year Warranty (Canada Only) Dell Computer Corporation ("Dell") warrants that the hardware products it sells will be free from defects in materials and workmanship. The warranty term is one year beginning on the date of delivery. This warranty is transferable with the warranted products. Damage due to shipping the products to you is covered under this warranty. Otherwise, this warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, and failure to perform required preventive maintenance. Dell will repair or replace products returned to Dell's facility. To request warranty service, you must call Dell customer service within the warranty period. If warranty service is required, Dell will issue a Return Material Authorization Number. You must ship the products back to Dell in their original packaging or equivalent, prepay shipping charges, and you must insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you freight prepaid if you use an address in Canada. Shipments to other locations will be made freight collect. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs a product, its warranty term is not extended except as may be required by law; if Dell replaces a product, the replacement is warranted for the remainder of the original term or 60 days, whichever is longer. Dell MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE. Dell DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. Dell's RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR, REPLACEMENT, AND REFUND AS SET FORTH ABOVE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM ONE JURISDICTION TO ANOTHER. Dell DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. These provisions apply to Dell's return-to-factory warranty only. For provisions of any on-site service contract covering your system, refer to the separate on-site service contract that you will receive. "Total Satisfaction" Return Policy (U.S. and Canada) If you bought products directly from a Dell company, you may return them to Dell up to 30 days from the day they are delivered for a complete refund of the purchase price. If your company bought the products under a Corporate Performance Agreement with a Dell company, there are limits on when products may be returned to Dell under this policy. Please consult the person in your company that is the liaison with Dell for more information. To return products, you must call Dell customer service to receive a Credit Return Authorization Number. You must ship the products to Dell in their original packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Returned products must be in as-new condition, and all of the manuals, diskettes, power cables, and other items included with a product must be returned with it. One Year Dell Manufacturer End-User Guarantee European Union, Norway and Switzerland Guarantee DELL Products, Raheen Industrial Estate, Limerick, Ireland (DELL) warrants to the end-user in accordance with the following provisions that its branded hardware products, purchased by the end- user from a DELL company or an authorized DELL distributor, in the European Union, Norway or Switzerland, will be free from defects in materials, workmanship and design affecting normal use, for a period of one year as of the original purchase date. Products for which proper claims are made will, at DELL's option, be repaired or replaced at DELL's expense. Exclusions This Guarantee does not apply to defects resulting from: improper or inadequate installation, use or maintenance; actions or modifications by unauthorized third parties or the end-user; accidental or willful damage or normal wear and tear. Making a claim Claims must be made in the European Union, Norway or Switzerland, by contacting the point of sale or any DELL office within the guarantee period. The end-user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer and details of symptoms and configuration at time of malfunction, including peripherals and software used. Otherwise, DELL may refuse the guarantee claim. Upon diagnosis of a warranted defect, DELL will make arrangements, and pay for ground freight and insurance to and from DELL repair/ replacement center. End-user must ensure defective product is available for collection properly packed in original or equally protective packaging together with details listed above and the return number provided to the end-user by DELL. Limitation and Statutory Rights DELL makes no other warranty, guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end-user's sole and exclusive remedy against DELL or any of its affiliates, and neither DELL nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever. This Guarantee does not impair or affect mandatory statutory rights of the end-user against and/or any rights resulting from other contracts concluded by the end-user with DELL and/or any other seller. Back to Contents Page |
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